Together We Can Do Better

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Our vision is to create a space where others can easily find the same type of support that we were forced to piece together due to the lack of available resources by providing a process that is organized, streamlined and financially maximized.

Our mission, as a 501(c)(3) charity, is to be an ally for the hospitality community - helping individuals seek out various resources, navigate the healthcare system and receive financial support during a health crisis. Gratitude, compassion and inclusion are our guiding principles.

The truth is that service workers are a vulnerable population. We know all too well that our services are needed as copays and deductibles are high and often have to be paid in full before treatment can even begin. Not all treatment facilities have payment plans or financial aid, depending on the diagnosis and price of treatment. Also, restaurant work is most often unlike jobs that take place at a desk or have a modified-duty alternative that incapacitated workers can perform while going through medical treatment and recovery. The current pandemic has disproportionally affected the community we serve only exacerbating these existing vulnerabilities. 




Wellness Parcels for our Hospitality Family

How this works:

1. Sign up here  

2. Check your email for confirmation

3. One parcel per registered person

Pick-up location: 

Counter Culture Training Center

3333 Commerce Street

Dallas, TX 75226

Starting November 21st, Oatly, Counter Culture and Heard That Foundation will provide monthly parcels with some basic components: pantry basics, cleaning/ hygiene supplies and mental wellness support with an emphasis on local plant-based products. The first parcel will feature an Anxiety Journal which will hopefully help our community find a little space away from all the chaos.

We love our community and believe that just a few basics can bring everyone a little comfort and joy right now. 

For more information or to contribute to The Parcel Project email info@heardthatfoundation.org



At Heard That Foundation’s core, we have personally had to navigate the healthcare system in the face of catastrophic illnesses and have experienced firsthand the fear of being unable to receive medical care because of the lack of funds. In the wake of the coronavirus pandemic, Heard That’s full focus is on doing anything we can to support the Dallas Hospitality Industry including adapting our grant program. 

We are adapting our STEPS OF SERVICE Program to assist the Dallas hospitality community creating an EMERGENCY COVID-19 RELIEF FUND. Once applications have been submitted, relief funds are approved by the Board. These are some quotes from grant recipients:

“The service industry is my only source of income. I live from paycheck to paycheck. Now, I don't know where I'm going to get the money to pay the rent. I'm terrified of the thought of losing my apartment... I have a few health issues. I'm HIV positive and suffer from hypertension. I have so much stress and anxiety right now, and I don't know what to do.”

“I'm not giving up on my apartment. I was homeless a few years ago due to a domestic dispute and that was the worst experience I have endured in my entire life. I need help please. “

"I was a full-time employee, working sometimes up to 55 and 60 hours a week. I had a stroke and had to be hospitalized for five days. Because I loved and enjoyed my work, I went back to work right away. I quickly came to realize that my mind was ready, but my body wasn't. I had little energy and was extremely tired. I had to take time off. The pandemic hit, and today, I'm still recovering from the stroke.” 



Heard That Foundation is achieving more with our initiatives than ever before. We work on many exciting projects to help improve the lives of others, and are very proud of the progress we continue to make. None of this would be possible without the support of the community and the hard work of our volunteers.

Starting March 23, Heard That provided one free meal (two serving size including a salad and dessert) per day for Dallas service industry Monday thru Friday, 6-9pm. Meals were served curbside on a first come first serve basis. While meals were intended for hospitality industry, no one was turned away that was in need. Over 10,000 meals were distributed with over 1100 volunteer hours served. 





Will is our President and a Founding Board Member. Before this role, he worked for Bullion Restaurant in Dallas and Link Restaurant Group in New Orleans as well as running a successful Popup. He is a devoted father of two boys. As a cancer survivor, he is passionate about paying forward the generosity he received during his treatments.


Misti is our Vice President and a Founding Board Member. This James Beard Award semifinalist has a love of fermentation, pickling and zero-waste cooking that started in her family kitchen. She is humble and passionate about what she does, always putting her restaurant team first. When she’s not cooking at Petra & The Beast, she’s volunteering her time to help out the Dallas community.


Lindsay is our Secretary and a Founding Board Member. Lindsay graduated from Oglala Lakota College and is a Social Worker for Native American families. Before this role, she was in the Dallas service industry for 14 years, working at Victor Tangos and Smoke. Lindsay has a passion for people and believes that through relationships, change is inevitable. Her mother is a cancer survivor, and she knows all too well the financial burden of healthcare.


Britt is our Executive Director. After working in the Dallas service industry for 10 years, she moved to New Orleans to do volunteer and nonprofit work while working for Peche Seafood Grille. Working with Urban League of Greater New Orleans and College Track, she helped students from underserved communities gain access to college. She moved back to Dallas in 2018, so her youngest son could receive treatment at Texas Scottish Rite Hospital. As someone committed to service and social justice, she is passionate to help her home community of Dallas.



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Dallas, TX 75214

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